Shipping & Returns

Return Policy *return policy is subject to change.

We’ll accept return requests for items that are damaged within 7 business days. The product(s) must be in their original packaging, if applicable, in the same condition it was received.

We do not accept returns gift cards. There's a $10 off orginal price remake fee for any broken or cut by our clients. Our Waist Bead Chiq Members get extra perks. See Membership Page. Join Now!

If you wish to return your item, we must receive your request within 7 of the date you received your item.

 

Refunds

Once we receive your picture of intended returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within 7 days. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

 

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email ninaschiqs@gmail.com within 7 days of receiving your product to begin the process.

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Return Shipping

After you’ve submitted a return request to ninaschiqs@gmail.com.

We will deduct the cost of return shipping from your refund.

Final Sale Items If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.

 

Insurance

If you’re shipping an item over $75, consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item